IT Support

You need an IT Partner who can provide a reliable IT service for your business.

IT Support Solutions for Birmingham

Heart Business Systems offer a range of IT Network Support Level Agreements, tailored to meet the specific requirements of your business. It is our aim is to become your out-sourced IT Department, delivering all of the expertise and support that a modern business needs to maintain an effective IT infrastructure, at a fraction of the cost of employing qualified personnel internally.

By relieving you of the burden of maintaining your IT systems, we leave you to concentrate on what is most important, running your Business.

Features of our IT Network Support Agreements include;

  • Remote Access & Telephone Support
  • Onsite Assistance, Repair & Maintainance
  • Remote Monitoring Systems that identify and alert us to potential IT issues
  • Guaranteed Response times
  • Priority Response for Urgent Issues
  • Weekend & Out-of-Office-Hours Support Call logging & response
  • Coordination with your other associated Service Providers (such as I.S.P.'s)
  • Recommendations & consultations on upgrading/improving your IT Systems
  • Monthly Rolling Renewals; no long term contract tie-ins
  • Free Site Audit, Service Level Proposal and Quotation
  • A range of Service Levels available for you to choose from

Easy to deal with, hard to beat, our aim is to earn your confidence.

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Accreditations
Heart Business Systems Ltd.
Unit 314/315 The Big Peg
120 Vyse St
Birmingham B18 6NF
© Heart Business Systems Ltd. A company registered in England & Wales Company Registration Number: 06841822